Testimonials
Jermaine Give Amazing Work performance He Was Very professional.
Jermaine was very knowledgeable and has excellent customer service!! I highly recommend coming here to get a car! 10/10 recommend, absolutely amazing service!!
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Desiree were very helpful very nice and help get a car I liked.
I really appreciate the profound customer service that Jermaine Rogers provided to me in the sale of my new vehicle. Jermaine was very professional and attentive throughout my entire purchasing process. Sincere thanks!!!
From the very first phone call to the moment I drove off the lot, Desiree Williams made the entire process smooth and enjoyable. She was professional, patient, and truly went above and beyond to make sure I got exactly what I wanted. Couldn’t have asked for a better experience—thank you, Desiree!
Thank you for all your help Melvin You are inspiration. You said you would get the job done and you executed on your word. Job well done we now have a beautiful car at the best time in need Thank you once again please everyone come see Melvin at Western Ave., Nissan. He is the truth.
Edgar was definitely a great salesman, my entire experience was quick, easy, and simple… I told him what I wanted and my expectations and he delivered. He was very nice and knowledgeable. This my 3rd car from this dealership and I appreciate the service. Western Ave Nissan HIT A BIG WIN with EDGAR. I’m very happy!!
Darius Lewis surely saved my day. I had problems at other dealerships, but when I came here, My. Darius help me thru the process, carefully explained everything, and made sure I walked out here with a new car. He’s awesome.
He was good with the way he used my points to get me a better car. He was very professional. I am grateful the fact that I came back to the same person as before. The dealership treated like the great and good customer that I am. Thanks kino Williams!!!!!
Jermaine was amazing. A great salesman who checked every option to find what was right for us (price included lol). There is a stereotype of a shady cars salesman, trying to do anything for that commission; and he is as far from that as you can possibly get. Along with their finance department’s assistance finding a way to get the best possible price, all together it was the best experience we ever could’ve asked for.
Reggie was awesome. He was knowledgeable and patient, taking the time to understand my needs and preferences without any pressure. He was transparent about pricing and features, ensuring I felt confident in my decision. The finance process was equally smooth, with clear explanations and a stress-free experience
Such a great experience. If you looking for a new car ask for Courtney. He got me approved when I didn’t believe I could due to a chapter 13 but he did at a good rate too
First, I had contact with Nicole, who was informative & understanding. When I got into the dealership, I worked with Mr. Courtney, who was friendly and informative. Despite my tricky financial situation, we were able to work out a deal for financing that was within my budget. I ended up with a car 10 years newer than I was originally looking at!
So happy! Daniel was my salesman. He was very helpful and got me such a great deal on a new car! Everyone was very nice. I went to the right place to get my 2025 Nissan. Def recommend and def will be going back if I ever need to purchase another car.
I typed a review but forgot to press send cause they called me to sign the paperwork. I was here last Friday, first time buyer, first car. It was a day that changed my life. Hector was the one who mainly helped me and he hooked me up. He took his time, he was very easy to talk to and relate to, let me test drive what I wanted and he let me drive out there with a better deal than I went in for. Hector’s the real MVP.
Jermaine was an amazing sells man!! He listened to what my daughter was looking for, how much she wanted to put down and how much she wants as a car payment. Let just say he exceeded our expectation with the mileage of the car and the monthly payment . Most definitely will comeback to get a new car. No, you get a whopper if you don’t cry, I’m your reason to cry so go ahead and act up for don’t work with me. I work with your mama.
Well, at first I saw another car online that I thought was reasonable and I didn’t know if I could afford it or not and it turned out to be not what I expected so I met a nice young man and Daniel. He was very nice and he assured me that he could help me find a better car than what I was looking at. He was the first one that took the step out to reach out to me. The other people in the building act like that I didn’t exist, but Daniel Took his chance and show me some cars, and I even got the opportunity to trade in mine and it was a good experience it was better than I expected and now I have a beautiful new car and I feel more safer than I did before I came there. I just wanna tell Daniel thank you so much for taking the opportunity and your time to make me feel comfortable about getting a car I really need one really bad and now I will feel safe getting to working back because of you , thank you so much for the good customer service and believing me and you gave me the confidence to get myself better Car thank you and I will assure you that I will take care of the car like I supposed to who knows I may come back and get a more expensive one but right now this one fits my budget and I’m happy for what I got. Thank you so much.
Mevin helped my husband and I get a great car that was affordable with a low car note. He’ll take care of you and make sure you leave happy. He had a great personality and you can tell how genuine he is.
IF YALL NEED A CAR MAKE SURE YALL COME SEE MELVIN AT NISSAN ON WESTERN! WHEN I SAY HE DON’T PLAY HE STRAIGHT ON BUSINESS! My credit wasn’t the best and was able to get a car with $1000 down!!!!! I test drove the car everything was good. I thank God for this and thank Melvin for being on stop of it and I wasn’t in there long!
I purchased a new 2023 Nissan Rogue on Wednesday, April 10th, 2024. My salesperson was Hector Marroquin. Hector was an amazing salesman! He made me feel comfortable from the start of the process and was completely accommodating to my every need and want. Hector was also very knowledgeable about the product he sells and is passionate. Through Western Avenue Nissan, I was able to get the car of my dreams. My trip from St Louis to Chicago to purchase this vehicle was worth every gallon of gas, minute of time, and every mile driven. Thank you so so very much to Hector and the crew at Western Avenue Nissan for your time while seeing me through this process. It has been an absolutely great experience. If you are looking for the best experience when purchasing a vehicle, I definitely recommend you head on over to Western Avenue Nissan and see Hector for your next car!
Sergio was super efficient, helpful, and professional. He took excellent care of my father-in-law who was looking for a new car and worked through his anxiety with him since it's been a long time since my father-in-law bought a new car. Ask for Sergio, he won't steer you wrong and you'll be in great hands!
I had the best experience EVER! Hector is the guy to come too If your looking for GREAT customer service! He makes buying a car very exciting and he make you feel comfortable & excited about your car decision! Whenever your thinking about going to Nissan look for hector
I came in looking for a safe, reliable vehicle from being carless for almost a year. I don’t have the best of credit but i was able to get approved with Mr Kino Williams. He searched long and hard to get me approved for the vehicle I wanted! If you’re looking for a great vehicle and on a budget I recommend you
Darius at Nissan of Western assisted me in making my vehicle purchase today. I have heard so many nightmares of being in a dealership for hours! I told him what I wanted and he delivered. This was definitely a great experience. Looking for a vehicle? Go check him out. Thanks Darius Lewis!
Ruben Juarez: He was awesome this morning. Ruben met me at the door, eager to assist me find the car I wanted. Mr. Juarez was attentive to me answering every question I posed and took the extra step to show me other options when my first choice panned out. Excellent customer service this morning; ask for Ruben by name!
My sales consultant, Eros, was an absolute pleasure to work with! They were studious, professional and very attentive in answering all my questions and making sure I got the car I wanted, as fast as possible. I would highly recommend going to them for any of your vehicle needs! I greatly appreciate how understanding and accommodating they were in making sure I had insurance to drive off the loft. Thank You Eros for giving me an amazing experience!
Ruben Juarez was an excellent Sales Consultant who helped me buy my first car. He was very informative and gave me enough assurance that the car I was buying was the best deal for me. I recommend checking out Western Avenue Nissan and asking for Ruben to feel comfortable to find the best car for you.
Our salesperson Eros Vazquez Valdez was amazing to work with. He was knowledgeable about the vehicle (2022 Rogue) and the purchase went very smoothly. We drove quite a distance (from Northern Illinois) to shop there and would do it again! All the staff including Dave the Credit Manager and the gals in the office were awesome!! We were there on Monday 4/15/2024!!
Hi! I recently just bought a car here from Mr.Ruben Juarez. He was such a great salesman! Super kind and friendly. He showed me exactly what I was looking for answered all of my questions and even gave me a great deal on it. Highly recommend!
Melvin was amazing to work with! From the moment i stepped in, he was warm and inviting and understanding of the circumstances that brought me to the dealership in the first place! He was able to work with me and get me driving the very same day! It was easy and a very smooth experience! Glad i didn't go elsewhere i had a great experience because of him!
Ruben J was everything… I told him what I wanted and he delivered. The process went smoothly and I left with exactly what I came for. Ruben made the purchase pleasant and enjoyable. This is my second purchase with Western Nissan and when I’m ready for something else I will be right back here.
Buying my car today at Western Avenue Nissan was a very smooth process. Darius was very patient and took the time to explain all of my options and made me feel very comfortable and confident about the car that I chose. He gave me time and space to think and answered all of my questions. Financing was very easy and Melvin was great helping me set up the app. Definitely would recommend if you are looking for a car.
Raphael was fantastic and got me in and out of there with my new car very quickly. I definitely enjoyed my buying experience. Raphael will go above and beyond to make sure you are satisfied with your purchase. Highly recommend. Dante in financing was also super helpful! Definitely a star team!
I had the opportunity to work with Darius today and wow what can I say? He was very helpful very easy to work with and help me get exactly what I want it so for that I appreciate him and I will be recommending my people to come to Nissan…. thank you so much Darius
Melvin was AMAZING !!!! He was on point and knew his stuff. I’m a first time buyer, I didn’t feel rushed or forced to pick or buy. It was a GREAT experience. I would recommend him to everyone who wants a HASSLE FREE car buying experience. I would give him TEN STARS if I could.
Came in and saw Melvin. He assisted me right away. He helped me with looking at multiple vehicles and placed me in the right vehicle. I will say he has a way with his words when making his sales. I was pleased with the fast efficiency that he gave with helping me be placed in my new vehicle. I do recommend him.
Courtney and Raphael were absolutely amazing! The true definition of TEAMWORK! They provided me with individualized service and ensured I was satisfied with my purchase. This is my 3rd car from Western Nissan and I continue to never be disappointed. Please reach out to this dynamic duo.
Came in just to look around and I ended up driving home in a great car! I got great service and financing. I highly recommend this location, come check it out if your looking for a new vehicle. Ask for Manny Arroyo
Very good customer service skills! Friendly and stays within your budget! Accurate with car picking as far showing you the cars that you are actually looking for. And works with you with financing! I came in with little expectations and leaving with the biggest smile
My sales consultant was Cherish and she was absolutely amazing! She was very informative and helpful. We drove away in a 2019 vehicle. I would highly recommend asking for her!
I Had Wonderful Customer Service From Monica. I Came In & Left With A Vehicle. They We’re Able To Work With Me Due To Me Building My Credit & I’m Very Satisfied. Hopefully In 6 Months I’ll Be Able To Trade In For Something Different.
Came in Western Avenue Nissan looking for a nice used BMW received exactly what I wanted. Aaron was the sale of consultant that helped me and I save money than I expected to spend. Great place. FIVE STAR
I want to first off give a shout-out to the entire Nissan Team Here On Western. Very polite ,Very Professional, and very knowledgeable of the work they do. I came in today simply for an oil change on my old car but left out with a up to date one. It took a minute for Chad And Kino to convince me but I’m so glad they did. I absolutely love my new car. No Gimmicks, No finesse. Nothing but business. I definitely recommend these two car reps to anyone.
Melvin is the Best Sales Rep ever. He made me feel so comfortable and didn’t try to just put me in anything. He took his time to make sure I was getting what I needed at an Amazing price as well. If you are looking for a vehicle, make sure to stop by and see him. Trust me you will not be disappointed!!!
Sales staff dealt with me fairly and helped secure a car at a price that fit my needs. Manny Arroyo, who managed my sale process, was friendly and helpful throughout.
AISHA is the best, as soon as I walked in, she knew how to handle things and keep you going until you walk out either a car. Her personality and professional skills made it easier to sign a contract. Thank you so much A.U.
I brought my first car here at western avenue Nissan and let me tell you Melvin helped me thru every bump in the road purchasing my first vehicle. I am now back here for a trade in! You would never be disappointed leaving this dealership, he’s fast, straightforward, down to earth and willing to work with everyone! MELVIN KNOWS BEST!!!! Got exactly what I wanted no other dealership could do that . GO TO MELVIN ! He won’t let u down !
Eric… IS the absolute BEST salesmen here! He went above and beyond to help me pick out my desired vehicle! He was very friendly and even more professional. Anything I asked , he answered! He had a very positive attitude was extremely patient with me and his smile made me want to smile! Everyone else there had a very lazy , nasty attitude and I was ready to walk out of there. Honesty If it wasn’t for Eric making the buying process so easy for me I would not be the owner of a 2003 Ford Expedition! Somebody give that young man a RAISE!
Chad and Aaron were fun to work with and listened to all my concerns. They got me a great deal and always kept it classy. Definitely ask for them for your purchase!
I was greeted at the door with a welcoming friendly smile by Mikhiel! He is a great listener, understanding, and not over bearing. Hhe made me feel confident that I was getting the Best deal for what I was looking for. He made a comment when negotiating the monthly payment " I work for You! And I am going to Fight for what You Want!" And He did just that!! Thank You to Colby for going back and forth for me as well!!! To the Team at Western Avenue Nissan Thank You for the Great Customer Service!! You will definitely see me again and any referrals I send over!
The guys who checked me in was absolutely amazing! Personable! Professional and was attentive to all my questions! A great experience.
Everything went perfect and Aaron was an awesome sales person. I told him about my credit background since I have a bankruptcy and he assured me not to worry and I would be walking out with a car. I loved that I was in and out in under three hours. Plus, I was approved for a brand new car with no miles. I recommend Nissan to anyone looking to purchase a reliable vehicle with limited options. I would definitely go back.
Nothing, our Salesmen Jose Q. Was amazing, very knowledgeable and really friendly. Made us feel welcomed and very comfortable.
I've been coming to this place for 5 years now. They do great work on the cars. Prices are reasonable. Staff members very friendly. And they do get u in and out..
GREAT SALESMAN HE WORKED WITH US TO THE BEST OF HIS ABILITY... I MEAN WE HAd LITTLE TO NOTHING OF A DOWN PAYMENT HE WORKED WITH WHAT WE HAD GAVE US A GREAT DEAL.. I GAVE HIM SO MUCH ATTITUDE WHEN HE CAME BACK WITH SOME BANK INFORMATION AN HE STILL WORKED WITH ME LET ME TEST DRIVE SOME CARS LET ME PICK WHICH ONES WAS BEST FOR ME AND MY BOYFRIEND REAL MAN RIGHT THERE DEFINITELY GO TO WESTERN NISSAN AND ASK FOR OSCAR
GREAT SALESMAN HE WORKED WITH US TO THE BEST OF HIS ABILITY... I MEAN WE DIDN’T HAVR LITTLE TO NOTHING OF A DOWN PAYMENT HE WORKED WITH WHAT WE HAD GAVE US A GREAT DEAL.. I GAVE HIM SO MUCH ATTITUDE WHEN HE CAME BACK WITH SOME BANK INFORMATION AN HE STILL WORKED WITH ME LET ME TEST DRIVE SOME CARS LET ME PICK WHICH ONES WAS BEST FOR ME AND MY BOYFRIEND REAL MAN RIGHT THERE DEFINITELY GO TO WESTERN NISSAN AN ASK FOR JOSHUA
I was impressed with the quick service I received and the staff was very professional and friendly
Want to Thank Josh for taking care of us . He went above n beyond! Thanks! We will definitely refer people to him Like
My experience was very nice. The people were very nice and friendly. Will come again
I’ve always had trouble looking for the right car for me. I went to this dealership and asked Nathan Anderson for some help. Now, you want a guy who can tell you about cars, and actually knows what he’s talking about, this is the place to go. Nathan is super nice and charismatic with his customers. He is easy to talk to and knows how to make you feel comfortable being there. He didn’t try to sell me a car out of my price range either. He kept it real with me and that’s what I appreciate. 5/5 stars recommend going here and talking to Nathan for help.
I usually don’t write reviews as most companies don’t even go beyond or above anymore when it comes to customer service. I recently had a positive experience with Western Avenue Nissan, specifically with a Manager at that location Brenda Watts. I was inquiring about a vehicle I saw online and Brenda was first articulate, patient and knowledgeable about the vehicle at hand. That type of customer service goes far especially with customers who are contemplating buying from your dealership. I want to make sure Brendais recognizes for going over and beyond for this customer as it was appreciated and made me confident in top notch customer service again where the customer is top of mind not just the deal. Owners hopefully you’re taking care of your employees especially this one when you have a gem such as her you want to make sure that they continue to shine.
he establishment was official. The woman that works there, Maria, assisted me with my car search. She answered my questions honestly and effectively and was very pleased with Maria's customer service skills. She was also very easy on the eyes. I didn't end up purchasing a car as I was unprepared, but I will definitely return here when I'm ready.
Excellent service department. I have bought 2 Altimas and the service department keeps my vehicles riding like new. Life customer.
My husband and I were struggling to be qualified for a car. I was told by a family member that Nissan gave them an opportunity so we took the chance. I met Maria and she hooked us up. She worked hard to meet our criteria, answering all our concerns and making us feel comfortable. Her dedication was superb. I am grateful every time I don't have to walk in the cold. Thank you so much!
I loved this dealership! I had been to numerous dealers in the city and in the suburbs of Chicago when looking to buy a car. I came to this one, and they were all so attentive. A man named Julian Outly helped me from start to finish. I told him what I was looking for in a car, but I also explained to him that my budget was limited because I’m a college student with an hourly job. Julian helped me find a car that helped with the weather conditions of where I attend school. He also found the car that was in my price range. I still wanted my father’s approval before I bought the car, but when my dad came a week later, Julian was ready for him. He convinced him why the car was a great purchase for me, and why the purchase would be lasting. So now, I’m the proud owner of a Nissan Rogue :-). The car is impeccable, and I drive all over the country in it. Julian was polite, professional, courteous of our time, and genuinely wanted to help me find a car that worked for my lifestyle without making me go bankrupt. If I get another car (years from now), I’ll definitely be back here as my first choice!
I was fortunate to find a dealership that was able to get my car the exact way I wanted it. I was sick of hearing everyone say no. These guys at the Kingdom really treat you right. I'll be back again.
The $7 life time oil change is the greatest deal I ever heard of. The service was quick and cheap, the way I like it. Thank You
Wonderful salesman assisted with every need from the time we stepped in the dealership. My daughter left happy with her new car. Stop by and see Melvin down at Nissan.